Best for: Customer service teams managing multi-channel support with automation and context-aware tools. Zoho Desk offers ticket management, SLAs, AI-assisted replies, and detailed analytics. It integrates with Zoho’s broader ecosystem and third-party tools. Self-service portals and chatbot support enhance responsiveness. Ideal for SMBs scaling customer experience operations.
Zoho Desk
Cloud-based help desk platform with multi-channel ticketing, SLA
Free 🔥
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Role :
- Customer Support 🛎️
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Function :
- Help Desk & Ticketing Platform 📩
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Department :
- Support Teams 📞
Cloud-based help desk platform with multi-channel ticketing, SLA management, and automation. Enhances customer support with analytics, AI bots, and integrations.
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