Best for contact centers improving real-time customer interactions with emotional intelligence AI. Cogito analyzes voice signals to guide agents during live calls, offering feedback on tone, pace, and empathy. It boosts call outcomes and reduces agent stress. Used by healthcare, insurance, and financial service companies. Cogito brings behavioral science to every conversation.
Cogito
Real-time AI coaching system for call centers to
Paid 💰
-
Role :
- Call Center AI 🎙️
-
Function :
- AI for Call Center Empathy & Coaching 🎧
-
Department :
- Customer Experience 💬
Real-time AI coaching system for call centers to improve empathy and compliance.
Analyzes tone, speech, and sentiment live during customer conversations.
