Best for: Businesses aiming to capture customer sentiment with simple and effective surveys. Delighted enables fast feedback collection via NPS, CSAT, CES, and custom survey types. Its user-friendly interface and integrations allow seamless analysis and action. Real-time insights help improve customer satisfaction and retention. Ideal for customer experience and support teams.
-
Role :
- Customer Feedback 💬
-
Function :
- Customer Feedback & NPS Surveys 💬
-
Department :
- Customer Experience 💬
Customer feedback platform for gathering NPS, CSAT, and CES surveys.
Provides instant insights and integrates with key business tools.