Best for: Startups and SMBs. Groove centralizes support emails and tickets in an easy-to-use inbox. Offers canned replies, customer history, and performance reporting. Integrates with Slack, Shopify, and CRMs. Affordable alternative to complex helpdesk systems.
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Role :
- Sales Engagement 🏢
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Function :
- Customer Support Helpdesk 📩
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Department :
- Startups 👥
Simple help desk software designed for small customer support teams.