Best for: Support teams and startups. HelpScout centralizes email, chat, and self-service tools in one place. It offers collaboration, tagging, and automation for handling tickets. Easily integrates with CRMs and eCommerce tools. Enables personal, scalable support without a call center vibe.
-
Role :
- Customer Support 🛎️
-
Function :
- Helpdesk & Customer Support 🆘
-
Department :
- Support Teams 📞
Customer service platform with shared inboxes, live chat, and knowledge bases.
