Best for: Customer experience teams capturing feedback to improve loyalty and retention. Listen360 collects real-time feedback through NPS surveys and turns it into actionable insights. It enables quick issue resolution and brand reputation management. Integration with CRMs helps close the loop efficiently. Ideal for multi-location businesses like franchises and service providers.
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Role :
- Customer Experience 💬
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Function :
- Customer Feedback Management 💬
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Department :
- Customer Experience 💬
Customer feedback & loyalty platform. Measures Net Promoter Score (NPS). Drives retention & growth.