Best for: Customer service teams delivering personalized, omnichannel support at scale. Talkdesk is a cloud contact center solution with AI-powered routing, voice analytics, and automation. It integrates with CRMs, ticketing tools, and collaboration platforms. Real-time dashboards and call insights improve agent performance. Great for support-heavy industries like retail and healthcare.
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Role :
- Cloud Contact Center ☎️
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Function :
- Cloud Contact Center 💬
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Department :
- Support Teams 📞
Cloud-native contact centre software offering call routing, AI-powered agents, and analytics.
Integrates across CRM and communication platforms for seamless customer support.