Best for: Customer service leaders optimizing CX through AI, automation, and workforce engagement. Verint’s platform includes call center analytics, chatbot automation, and quality monitoring tools. It enables data-driven decision-making across voice and digital channels. Powerful for large teams needing scalable engagement solutions. Perfect for contact centers and customer ops teams.
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Role :
- Customer Engagement 💬
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Function :
- Customer Engagement Analytics 💬
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Department :
- Customer Experience 💬
Customer engagement & cyber intelligence. AI-driven analytics. Workforce optimization.