Best for: Support teams and enterprises. Zendesk handles customer inquiries across email, chat, phone, and social media. Features include knowledge bases, automation, and performance tracking. Scales easily with growing teams.
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Role :
- Customer Support 🛎️
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Function :
- Helpdesk & Support 🛠️
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Department :
- Customer Support 🧑💼
Customer service and ticketing software with omnichannel support.